Business Communication A Problem Solving Approach Kathryn Rentz 1st Edition
ISBN10: 1260088359, ISBN13: 9781260088359
Chapter 01: Communicating in the Workplace
True / False Questions
| 1. | Communication ranks at or near the top of the business skills needed for success.
True False |
| 2. | The importance of communication skills is the same at all levels of an organization.
True False |
| 3. | It is now more important for employees to have visual literacy than verbal literacy.
True False |
| 4. | Poor communication negatively affects big businesses, but not small businesses.
True False |
| 5. | The ability of people to quickly assess the emotions of those around them and adapt their words, tone, and gestures accordingly is known as social intelligence.
True False |
| 6. | The ability to interact with data, see patterns in data, make data-based decisions, and use data to design for desired outcomes is known as visual literacy.
True False |
| 7. | The widespread use of the Internet has increased companies’ attention to social responsibility.
True False |
| 8. | When two employees of a business communicate in order to complete a project, they are engaging in internal-operational communication.
True False |
| 9. | Personal communication interferes with good business relationships and should be prohibited in the workplace.
True False |
| 10. | The formal network refers to the main lines of operational communication in a business.
True False |
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