Contemporary Business Reports 5th Edition by Shirley Kuiper – Test Bank

Chapter 1 – Report Characteristics

1. True/False–For each item below, write T for true statements and F for false ones.
2. Reports written at the supervisor and managerial levels are more important than those written by employees at lower levels in the organization. (F)
3. One test of an effective report is that it influences the reader to act as the writer desires. (T)
4. Effective report writing is unrelated to moral decision making. (F)
5. Completeness is an aspect of accuracy. (T)
6. A message is considered a report only if it is written. (F)
7. Use of simple, concrete, and vivid words and sentences contributes to report clarity. (T)
8. Use of technical language or jargon violates the principle of clarity. (F)
9. Grammatical consistency promotes clarity. (T)
10. Logical consistency may be let go for the sake of brevity. (F)

• Empathetic people always look out for themselves. (F)
• During a conference call, identify yourself each time you speak unless other participants tell you it’s unnecessary. (T)
• A conference call is an effective, low-cost substitute for any business meeting. (F)