Test Bank for Office Procedures for the 21st Century & Student Workbook Package 7th Edition by Burton
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Complete downloadable Test Bank for Office Procedures for the 21st Century & Student Workbook Package 7th Edition by Burton. INSTRUCTOR RESOURCE INFORMATION
TITLE: Office Procedures for the 21st Century & Student Workbook Package
RESOURCE:Test Bank
EDITION: 7th Edition
AUTHOR: Burton, Shelton
PUBLISHER: Pearson
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Description
Complete downloadable Test Bank for Office Procedures for the 21st Century & Student Workbook Package 7th Edition by Burton. INSTRUCTOR RESOURCE INFORMATION
TITLE: Office Procedures for the 21st Century & Student Workbook Package
RESOURCE:Test Bank
EDITION: 7th Edition
AUTHOR: Burton, Shelton
PUBLISHER: Pearson
Table of content
1. Understanding the Changing and Challenging Office
2. Human Relations
3. Preparing Your Job Search
4. Managing Your Work, Time, and Other Resources
5. Communicating by Telephone
6. Building Communications Skills
7. Processing Mail
8. Records Management
9. Handling Financial procedures
10. Scheduling Appointments and Receiving Visitors
11. Making Travel Arrangements
12. Planning Meetings and Conferences
13. Developing Effective Oral Presentations
14. Preparing to Meet Challenges
15. Working in a Medical Office
16. Working in a Legal Office
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