Test Bank for Operations Management 4th Edition by Reid
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Complete downloadable Test Bank for Operations Management 4th Edition by Reid. INSTRUCTOR RESOURCE INFORMATION 
TITLE: Operations Management 
RESOURCE:Test Bank 
EDITION: 4th Edition
AUTHOR: Reid, Sanders 
PUBLISHER: John Wiley and Sons 
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Description
Complete downloadable Test Bank for Operations Management 4th Edition by Reid. INSTRUCTOR RESOURCE INFORMATION 
TITLE: Operations Management 
RESOURCE:Test Bank 
EDITION: 4th Edition
AUTHOR: Reid, Sanders 
PUBLISHER: John Wiley and Sons 
Table of content
1.Introduction to Operations Management 
2.What Is Operations Management? 
3.Differences between Manufacturing and Service 4.Organizations 
5.Operations Management Decisions 
6.Plan of This Book 
7.Historical Development 
8.Toda’s OM Environment 
9.Operations Management in Practice 
10.Operations Strategy and Competitiveness 
11.The Role of Operations Strategy 
12.Developing a Business Strategy 
13.Developing an Operations Strategy 
14.Strategic Role of Technology 
15.Productivity 
16.Product Design and Process Selection 
17.Product Design 
18.The Product Design Process 
19.Factors Impacting Product Design 
20.Process Selection 
21.Designing Processes 
22.Process Performance Metrics 
23.Linking Product Design and Process Selection 
24.Technology Decisions 
25.Designing Services 
26.Supply Chain Management 
27.What Is a Supply Chain? 
28.Components of a Supply Chain for a 29.Manufacturer 
30.The Bullwhip Effect 
40.Supply Chains for Service Organizations 
41.Major Issues Affecting Supply Chain 42.Management 
43.The Role of Purchasing 
44.Sourcing Issues 
45.Supply Chain Distribution 
46.Implementing Supply Chain Management 
47.Supply Chain Performance Metrics 
48.Trends in Supply Chain Management 
49.Total Quality Management 
50.Defining Quality 
51.Cost of Quality 
52.The Evolution of Total Quality Management (TQM) 
53.The Philosophy of TQM 
54.Quality Awards and Standards 
55.Why TQM Efforts Fail 
56.Statistical Quality Control 
57.What Is Statistical Quality Control? 
58.Sources of Variation: Common and Assignable
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