Test Bank for Supervision Concepts and Practices of Management 11th Edition by Leonard

Description

Complete downloadable Test Bank for Supervision Concepts and Practices of Management 11th Edition by Leonard. INSTRUCTOR RESOURCE INFORMATION
TITLE: Supervision Concepts and Practices of Management
RESOURCE:Test Bank
EDITION: 11th Edition
AUTHOR: Leonard
PUBLISHER: Cengage Learning

Table of content

1 Supervising in uncertain times
2 The managerial functions
3 Communication : the vital link in supervisory management
4 Motivational principles as applied to supervision
5 Solving problems : decision making and the supervisor
6 Positive discipline
7 Supervisory planning
8 Supervisory organizing at the departmental level
9 Labor unions and the supervisor
10 The supervisor and employee recruitment, selection, orientation, and training
11 Performance management : appraising, coaching, promoting, and compensating
12 Supervisory leadership and the management of change
13 Managing work groups : teamwork, morale, and counseling
14 Supervising a diverse workforce
15 Fundamentals of controlling
16 Resolving conflicts in the workplace
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